Privacy and cookies
What personal data Digiaos LLC collects on digiaos.com and in its work with business contacts, why, who helps us process it, and how you stay in control.
The short version
- We collect what you send us (for example through the contact form or by email) and, only if you agree, data from analytics and advertising tools on this site.
- Analytics, advertising and session-recording tools stay switched off until you accept them in the cookie banner. Rejecting is as easy as accepting, and you can change your mind at any time.
- We never sell your personal data for money.
- We use trusted providers such as Google, Meta, Microsoft and Brevo to run the site and our marketing.
- You can ask to see, correct or delete your data, or opt out of targeted advertising. Write to info@digiaos.com.
1. Who we are
DigiAOS is operated by Digiaos LLC, a limited liability company registered in Wyoming, USA (“DigiAOS”, “we”, “us”). We decide how and why the personal data described here is used.
Privacy contact: info@digiaos.com.
This policy covers our website, our contact form, our emails, and how we handle business contacts (prospects, clients and partners). When we process data on behalf of a client as part of our services, our agreement with that client applies instead.
2. What we collect and why
| Purpose | Data |
|---|---|
| Answering your enquiry | Email address, message, anything else you choose to send, and the date |
| Managing business relationships | Name, company, role, work email and phone, notes of our conversations, deals and meetings |
| Delivering services, invoicing and accounting | Contact and billing details, contract and payment records |
| Newsletter and marketing emails | Email address, name, company, sign-up record, whether emails are opened or links clicked |
| Website analytics (only with your consent) | Pages viewed, clicks, device and browser type, approximate location (country or city), referring site, cookie IDs |
| Advertising and measuring ads (only with your consent) | Cookie and advertising IDs, ad click IDs, pages visited, conversions such as sending the form, and hashed (scrambled) contact details |
| Session recordings and heatmaps (only with your consent) | Clicks, scrolls, mouse movement, pages and device data. Text you type into form fields is masked |
| Security and spam prevention | IP address in server logs; a one-way hash of your IP address when you send the form |
| Legal claims and compliance | Records needed to establish, exercise or defend legal claims, and records of your choices and consents |
Where the data comes from
Mostly from you. We also receive business contact details from people who introduce you to us, from events, and from public professional sources such as company websites. You can ask us to stop using your details at any time.
Do you have to give us data?
No. But without an email address we can’t reply to you, and without contract and billing details we can’t work together.
4. Your cookie choices
- When you first visit, a banner asks for your choice. Accept all, Reject all and Choose are equally easy. Nothing is pre-selected.
- Until you accept, our analytics and advertising tags don’t fire and set no cookies. Loading the page still fetches Google Tag Manager and the CookieYes banner from their servers. Like any web request, this passes your IP address and browser details to Google and CookieYes, but no tracking data is collected.
- You can change or withdraw your choice at any time through the cookie settings on this site.
- We store your choice for 12 months, then ask again. We also ask again if we add new tools or purposes.
- If your browser sends a Global Privacy Control (GPC) signal, we treat it as an opt-out of sale, sharing and targeted advertising. We don’t respond to “Do Not Track” signals, because there is no agreed standard for them.
- You can also block or delete cookies in your browser settings. The site works without them.
5. Emails and newsletters
We send newsletters and marketing emails with Brevo. If you sign up, we ask you to confirm your address and keep a record of when and how you agreed. Every email has an unsubscribe link, and unsubscribing takes effect promptly and costs nothing.
Brevo tells us whether an email was opened and which links were clicked, so we can see what is useful and stop sending what isn’t. You can avoid this by unsubscribing or by blocking images in your email app.
We keep your address on a suppression list after you unsubscribe, so we don’t email you again by mistake.
7. How long we keep data
| Data | How long |
|---|---|
| Enquiries that don’t lead to work | 12 months after our last contact |
| Business contacts in our CRM | 3 years after our last interaction, unless you ask us to delete them sooner |
| Client records, contracts and invoices | For the length of the relationship, then as long as US tax and accounting rules require, usually up to 7 years after the end of the tax year |
| Newsletter subscription | Until you unsubscribe. Proof of consent is kept 3 years after that |
| Unsubscribe and objection list | As long as needed to respect your choice (email address only) |
| Google Analytics 4 data | 14 months |
| Session recordings (Microsoft Clarity) | 30 days for recordings (a random sample and any we mark as favourites up to 9 months); heatmaps and click data 9 months |
| Advertising data held by Google, Meta and LinkedIn | According to their own policies; our ad audiences expire after at most 540 days |
| Spam-protection IP hash | 1 hour |
| Server logs | Up to 30 days, unless needed to investigate a security incident |
| Cookie consent record | 12 months |
8. Your privacy rights
Depending on where you live and whether a law’s thresholds apply to us, you may have rights under state privacy laws such as those of California, Colorado, Connecticut, Virginia, Texas and others. We honour the following requests from everyone, regardless of thresholds.
What we collect
In the last 12 months we have collected these categories: identifiers (name, email, IP address, cookie and advertising IDs); professional information (company, role); commercial information (services discussed or bought); internet activity (pages viewed and interactions on our site, email opens and clicks); and approximate location. We collect them from you, from your device, and from public business sources, for the purposes in section 2. We keep them for the periods in section 7. We don’t collect sensitive personal information.
“Sale”, “sharing” and targeted advertising
We don’t sell personal data for money. But if you accept marketing cookies, letting Google, Meta, Microsoft or LinkedIn collect data through our site for advertising may count as a “sale”, “sharing” or “targeted advertising” under some state laws. The categories involved are identifiers and internet activity. You can opt out at any time by choosing Reject all in the cookie settings, by turning on Global Privacy Control in your browser, or by emailing us. We don’t knowingly sell or share the data of anyone under 18.
Your rights
You can ask to know what we collect and how we use it, to access, correct or delete it, to get a copy in a portable format, and to opt out of sale, sharing and targeted advertising. Email info@digiaos.com. We confirm receipt within 10 business days and respond within 45 days (extendable once by 45 days). We verify requests by matching the details you give with our records. You can use an authorised agent with your signed permission. If we refuse a request, you can appeal by replying to our answer with “Appeal” in the subject line. We decide appeals within 45 days and tell you the outcome and reasons in writing. If you disagree, you can contact your state attorney general. Using your rights is free, and we won’t treat you differently for using them. Some rights have legal limits. For example, we keep invoices and accounting records for as long as tax law requires, even if you ask us to delete them.
California
In the last 12 months, if you accepted marketing cookies, we may have “sold” or “shared” (as California law defines these terms) identifiers and internet activity to advertising providers: Google, Meta, Microsoft and LinkedIn. We disclosed the categories listed above to our service providers (section 6) for business purposes. We act on opt-out requests within 15 business days. We don’t respond to Do Not Track signals. Third parties listed in section 6 may collect data about your online activity over time and across websites if you accept marketing or analytics cookies.
Automated decisions
We don’t make decisions about you based solely on automated processing that have legal or similarly significant effects. If you accept marketing cookies, advertising platforms may use your visits to show you our ads elsewhere (remarketing) or to measure their results. You can prevent this by rejecting marketing cookies.
9. Security
The site is served only over encrypted connections (HTTPS). Access to our systems is limited to people who need it and protected by strong passwords and two-factor authentication where available. Our providers are bound by contracts to protect the data they handle for us. If a security breach affects your personal data, we notify you and the authorities as the breach-notification laws that apply require.
10. Visitors outside the United States
Digiaos LLC is based in the United States, and the data you send us is handled in the US and by the providers in section 6. If you live elsewhere, the laws of your country may give you additional rights. Write to info@digiaos.com and we will honour them where they apply.
11. Children
Our services are for businesses. This site is not directed at children, and we don’t knowingly collect personal data from anyone under 16. If you believe a child has sent us personal data, contact us and we will delete it.
12. Changes to this policy
We update this policy when our tools, purposes or the law change, and review it at least once a year. The date at the top shows the latest version. If a change significantly affects how we use your data, we will tell you on this site, and by email if you are a client or subscriber. If we add new cookie categories or tools that need consent, we ask for your consent again.
13. Contact
Questions or requests: info@digiaos.com. If you are unhappy with how we handle your data, please tell us first so we can fix it.